Great! You’re getting ready to travel your way.
I’ll research and send you personalized options.
If you have any questions or details you want to add, or want to know more about trips,
you can always reach me at [email protected]
I would like to purchase an Annual Medical plan. I’m not travelling though until early next year. Can I buy the coverage today?
Under the Annual Medical Plan, the first travel date may not be scheduled more than 3 months after the Annual Plan premium is paid.
I have a heart condition that I have had for 2 years now. My doctor says I can travel. Will this insurance cover me if I suffer a heart attack while on my trip?
To determine the stability requirement of any medical condition, please refer to the definition of stable within the policy booklet. Please also take the time to review other exclusions and conditions of the coverage outlined in the policy as the period of being stable depends on the coverage chosen and the age at the time of purchase. Tammie can answer specific questions about the policy.
I’d like to have travel insurance coverage for all of next month. Can I come home for a weekend and then return to my trip and keep my coverage?
No. Coverage terminates when you return to your point of departure.
Can I buy insurance after I’ve started my trip?
No. Coverage must be purchased prior to departure.
However, if you do have coverage in place, you may request an extension of your coverage if you extend your trip.
Can I get a refund on my insurance premium?
Some refunds are permitted. Please ask Tammie if you have specific questions.
We have a trip scheduled for next month and we have an All-Inclusive policy. We have just been notified that my wife has been called for jury duty. Are we covered if we cancel the trip?
It depends on when your wife has to report for jury duty. If that date falls during your trip, you may submit a claim for trip cancellation.
I booked a trip and purchased an All-Inclusive plan with $3,500 coverage prior to departure. If I am sick and can’t travel do I get the $3,500 back?
It will depend on what the non-refundable portion of your trip is at the time you developed the medical condition. The examiner will look at the penalties that were applicable to you on the date of the cause of cancellation or on the next business day at the latest and you will be reimbursed for covered non-refundable expenses.
I have booked a trip and purchased an All-Inclusive plan. I will be taking my golf clubs with me. Will you reimburse me if my clubs are stolen?
If your clubs are stolen and you can provide documentation to that effect, you are eligible to file a claim. However, the baggage insurance covers a maximum dollar amount and may not be sufficient to cover your entire loss. You may be able to claim the difference through your homeowner’s insurance policy.
Does your Global Medical plan cover me if I require medical attention due to injuries sustained while scuba diving?
Scuba diving is covered only if it is not your principal paid occupation.
All Inclusive Plan
No age limit. Family rates available for under age 60. The all-inclusive plan offers the convenience of purchasing many coverages in one policy.
Non-Medical Inclusive Plan
No age limit. Family rates available for under age 60. This non-medical package plan is for those looking for a package plan to complement their existing travel emergency medical coverage.
Trip Cancellation Plan
No age limit. This plan covers the risk of unexpected cancellation and interruption. It does not include emergency medical coverage. We recommend you ensure that you have emergency medical coverage with assistance services available during your trip. Some of the covered risks include:
Global Medical (Under Age 60) Plan
No medical questionnaire required. Family rates are available. Up to $5,000000 CDN in emergency medical coverage plus access to multilingual 24/7 travel assistance for: